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Aspen Risk Management launches online training to help reduce risk of threats or assaults in the workplace

Aspen Risk Management Limited has launched an on-line training programme to help UK employers and their staff handle conflict in the workplace.

The course is for people whose job regularly involves face-to-face dealings with customers – common in sectors such as transport, health, hospitality, retail and leisure. In 2011, members of the UK workforce were subject to more than 650,000 threats or assaults while on duty.

This is a serious issue for employers who, by law, must provide a safe place of work. Failure to do so may give rise to Employer’s Liability insurance claims resulting from the injury as well as affecting employees’ morale and reflecting poorly on the employer.

The on-line training programme, available at work or home, improves employee awareness of how to recognise violence, aggression, harassment and bullying in the workplace, and points out ways to reduce the risk of harm. Aspen Risk Management also offers free confidential telephone counselling to workers to help address these issues.

Kevin Pallett, Managing Director of Aspen Risk Management Limited explains: “The benefits of our training course extend far beyond potential savings in insurance costs. A safe workplace attracts and helps retain employees and can reduce losses in productivity caused by people being absent from work. The on-line module enables brokers to offer a beneficial value-added service.”

  • Between April 2010 and March 2011 an estimated 1.2 million British workers claimed to be suffering from an illness caused or made worse by their work (Source: UK Health and Safety Executive, November 2011)
  • Stress has become the most common cause of long-term sickness absence for manual and non-manual employees (Source: Chartered Institute of Personnel and Development, October 2011)
  • In 2010/11, an estimated 10.8 million working days were lost through work-related stress, depression or anxiety (Source: UK Health and Safety Executive, Labour Force Survey 2010/11)
  • 43% of all people assaulted or threatened at work are repeat victims. The highest risk group for men is ages 25-34, and for women 55-59 (Source: British Crime Survey 2010/11)

Details of the course – which is free of charge to clients of Aspen Risk Management – are available at along with 15 other e-learning modules providing free training for employees of Aspen Risk Management clients, including: working with display screen equipment, health & safety, manual handling and working at height.

About Aspen Risk Management Limited

Aspen Risk Management Limited is part of the Aspen group (the ultimate parent company is Aspen Insurance Holdings Limited, see below). Aspen Risk Management combines traditional commercial insurance with a comprehensive range of risk management facilities, distributed in partnership with a select panel of insurance brokers. This includes a broad spectrum of market leading property, casualty and specialty insurance products, along with health and safety and business continuity protection.

The company, which has offices in London, Birmingham, Bristol, Glasgow and Manchester, has been granted Chartered Insurers status by the Chartered Insurance Institute.

About Aspen Insurance Holdings Limited (“Aspen”)

Aspen provides reinsurance and insurance coverage to clients in various domestic and global markets through wholly-owned subsidiaries and offices in Bermuda, France, Germany, Ireland, Singapore, Switzerland, the United Kingdom and the United States. For the year ended December 31, 2011, Aspen reported gross written premiums of $2,207.8 million and total assets of $9.5 billion. Its operating subsidiaries have been assigned a rating of “A” (“Strong”) by Standard & Poor’s, an “A” (“Excellent”) by A.M. Best and an “A2” (“Good”) by Moody's Investors Service.

Application of the Safe Harbor of the Private Securities Litigation Reform Act of 1995

This press release may contain written, and Aspen’s officers may make related oral, “forward-looking statements” within the meaning of the U.S. federal securities laws regarding its business plans. These statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements include all statements that do not relate solely to historical or current facts, and can be identified by the use of words such as “expect,” “intend,” “plan,” “believe,” “project,” “anticipate,” “seek,” “will,” “estimate,” “may,” “continue,” and similar expressions of a future or forward-looking nature.

All forward-looking statements rely on a number of assumptions, estimates and data concerning future results and events and are subject to a number of uncertainties and other factors, many of which are outside Aspen’s control that could cause actual results to differ materially from such statements, including changes in market conditions and their impact on our business. For a detailed description of uncertainties and other factors that could impact the forward-looking statements in this release, please see the “Risk Factors” section in Aspen’s Annual Report on Form 10-K for the year ended December 31, 2011, filed with the U.S. Securities and Exchange Commission on February 28, 2012.

Further source information

According to the British Crime Survey 2010/11, workers are subject to 313,000 threats of violence and 341,000 physical assaults in a 12 month period. As these figures do not account for incidents which go unreported, the actual number is likely to be higher.

For further information please contact

Tim Dickenson, Global Head of Communications, Aspen
+44 20 7184 8034

Justin Griffiths, Citigate Dewe Rogerson
+44 20 7638 9571